Browsing the Bookshelves

Well, my parcels were finally delivered today. Not quite making the "before 10 am" mark, but at least they left a telephone message to let me know when they would be arriving, and they did arrive.  After all the grief we've had with parceline, and their appauling and appaulingly rude customer service, I feel some sense of victory to actually have the good in the my possession at last. Surely dealing with a delivery company shouldn't feel like a minor shirmish in the battle of life every time?  In future, I'm sticking with good ol' Royal Mail.

Interestingly, we had an order for a very heavy, rather expensive book earlier this week, when the customer attached a note to their order saying "please do not use parcelforce for delivery".  Sounds like sometime else has had bad experiences with delivery companies. The book, of course, was sent by Royal Mail.